2022 Travelers' Choice Award

Highland Lake Inn & Resort Awarded 2022 Travelers’ Choice Award

Highland Lake Inn & Resort announced that it has been recognized as a 2022 Travelers’ Choice award recipient by Tripadvisor.com. Travelers’ Choice recognizes businesses that consistently earn great reviews and represents the top 10% of hotel and resort accommodations worldwide. With over 90,000 resort properties in the United States alone, this is a tremendous accomplishment of which Highland Lake Inn & Resort is very proud.

“We are humbled to once again be recognized for this award,” said Jack & Linda Grup, owners of Highland Lake Inn & Resort. “In a year that has seen challenges from COVID-19 and staffing shortages, our team has continued to deliver an exceptional experience to our guests. We are truly blessed and are so proud of the team here at Highland Lake!”

“Congratulations to the 2022 Tripadvisor Travelers’ Choice Winners,” said Kanika Soni, Chief Commercial Officer at Tripadvisor. “The Travelers’ Choice Awards recognize the best in tourism and hospitality, according to those who matter most: your guests. Ranking among the Travelers’ Choice winners is always tough — but never more so than this year as we emerge from the pandemic. Whether it's using new technology, implementing safety measures, or hiring outstanding staff, I’m impressed by the steps you've taken to meet travelers' new demands. You've adapted brilliantly in the face of adversity."

Highland Lake Inn & Resort consistently earns the Travelers’ Choice recognition because of their underlying commitment to exceeding guest expectations. “Listening and improving is a continuous effort here at the resort,” says Kim McCall, Marketing Director. “We are always looking to delight our guests and deliver value in ways they didn’t expect.”

The Travelers’ Choice Award accounts for the quality, quantity and recency of reviews submitted by travelers on TripAdvisor over a 12-month period. To qualify, a business must maintain an overall TripAdvisor bubble rating of at least four out of five, have a minimum number of reviews and must have been listed on TripAdvisor for at least 12 months.